Pre-Screening of Every Patient
1-2 days before their appointment, every patient is asked a set of COVID-19 pre-screening questions over the phone. On the day of their appointment, they’re advised to come right on time, as we don’t want them to arrive early and occupy the waiting area. Before they walk into the clinic, they’re asked to complete a quick health questionnaire and consent form and are required to get their temperature checked by our receptionist with a no-touch thermometer.
Mandatory Hand Sanitizer
Once the patient enters the clinic, they’re asked to either use the hand sanitizer placed in the front office area or are given hand sanitizer when they enter the treatment area.
No Handshakes or Hugs
As much as we appreciate the warm gesture of a handshake or hug, we’re practicing the art of greetings and goodbyes without any physical contact.
Daily Health Checks of Our Team
Each day before our staff get ready to start their work, they’re screened to ensure they don’t have a fever or any signs of infection.
Separate Work Clothes for Our Staff
In the past, it wasn’t mandatory for our staff to change into a set of work clothes upon arrival at the clinic. But now, all our staff is required to come dressed in regular clothes and change into work clothes as soon as they come in. Likewise, before leaving work, they’re required to change back into their regular clothes.
Personal Protective Equipment (PPE)
Our doctors and hygienists are sporting new gowns, masks, and face shields as they are required to wear PPE at all times in the clinic. One of the shields is attached to what looks like a baseball cap. We’re sure that if you see one of us wearing that one, it’ll make you smile. Visit our Facebook page to see images of our doctors and staff wearing their new PPE.
Before we start a treatment, we’re now providing a Chlorhexidine solution to our patients to rinse in their mouth for 60 seconds to reduce bacteria.
No Patient Gloves Allowed
As part of our strategy to minimize cross-contamination, we’re asking anyone who visits our clinic wearing their own pair of gloves to dispose of their gloves outside of the clinic and then use a hand sanitizer that we provide.
Extra Time For Each Appointment
We are seeing fewer patients on a daily basis now as we’re allocating extra time between appointments. This is to allow our staff to follow stricter cleaning practices after every appointment to ensure a safer environment for the next patient.
New Equipment and Methods to Reduce Aerosols
We already have high-velocity air evacuation (HVAC) and an advanced air filtration system installed at our clinic. By using Personal Protective Equipment (PPE) and preprocedural antimicrobial mouthrinses, we are further reducing the risk of dental aerosol. Beyond that, we’ve also changed a few instruments and modified some of our treatment methods to further reduce the risk of dental aerosols. For example, our hygienists are now using a new Waterpik as part of their teeth cleaning toolset that has proven to reduce aerosol creation.
Cleaning After Every Appointment
We have always followed a strict protocol of wiping, sanitizing, and disinfecting all instruments, equipment and surfaces after every appointment. Now, we are doing this even more rigorously. For example, in the past we used to apply one cleaning solution to the chair after every appointment. Now, we are applying 2 different cleaning solutions one after another.
Deep Cleanings Twice Per Day
In the past, deep cleaning was performed every day at the end of the day. Now, we are deep cleaning the entire clinic twice each day.